Who do you think you’re talking to?

You know one of the hardest things about working in customer service is, that’s right you guessed it, the CUSTOMERS. I’ve had everything from a man pointing his finger in my face calling me a b***h, people telling me that I don’t know how to do MY job, to people saying I sound snotty over the phone because I don’t give them the answer they want to hear (which actually happened this morning). Are you kidding me? Who the hell do you think you are to tell me that I sound snotty this morning and have bad customer service? Sir, you’re the one attacking me because I told you NO and you aren’t happy about it. Oh my gosh, people wonder why customer service representatives are so angry all the time, it’s because the customers are a bunch of whiny & entitled a-holes!! It fricken blows my mind. I can’t begin tell you how upset I get when people think they can be disrespectful when I’m the one trying to help them, and the fact that I’m only to stand up for myself to a certain extent because its my job and I have to be a good representative. Believe me, it’s not easy when you work in property management and everyone thinks that the rules don’t apply to them. I definitely won’t let this jerk ruin my day, but come on… get over yourselves people!!

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2 thoughts on “Who do you think you’re talking to?

  1. Just proves my favourite saying. “There’s double the amount if assholes than there are people. Because all people, both, have and are assholes.” (You however don’t seem like one, if I might add)

    Liked by 2 people

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