You know one of the hardest things about working in customer service is, that’s right you guessed it, the CUSTOMERS. I’ve had everything from a man pointing his finger in my face calling me a b***h, people telling me that I don’t know how to do MY job, to people saying I sound snotty over the phone because I don’t give them the answer they want to hear (which actually happened this morning). Are you kidding me? Who the hell do you think you are to tell me that I sound snotty this morning and have bad customer service? Sir, you’re the one attacking me because I told you NO and you aren’t happy about it. Oh my gosh, people wonder why customer service representatives are so angry all the time, it’s because the customers are a bunch of whiny & entitled a-holes!! It fricken blows my mind. I can’t begin tell you how upset I get when people think they can be disrespectful when I’m the one trying to help them, and the fact that I’m only to stand up for myself to a certain extent because its my job and I have to be a good representative. Believe me, it’s not easy when you work in property management and everyone thinks that the rules don’t apply to them. I definitely won’t let this jerk ruin my day, but come on… get over yourselves people!!